FAQ

Orders & shipping

How long does delivery take?

Usually 7–12 business days. Orders ship within 1–2 business days, and your tracking link arrives by email.

How much is shipping?

A flat $4.99, or free on orders over $35. Every order ships with tracking.

Do you ship to my country?

Enter your address at checkout to see whether we deliver there, and the cost, before you pay.

How do I contact you?

Email jocwill98@gmail.com or use the form on our Contact page. We reply within 1 business day.

Can I return an item?

Yes, within 30 days of delivery, unused and in its original packaging. Email jocwill98@gmail.com with your order number to start.

Do I need gym experience to use your gear?

No. Each product page shows how to use it in a few steps, and who it isn't for.

Is checkout secure?

Yes. Payment is encrypted, and your card number is never shared with us.